Last updated: November 10, 2025

DreamSonder Weddings ("we," "us," or "our") operates dreamsonder.com. This page explains how we collect, use, and protect your personal information.

What Information We Collect

Information you provide directly:

  • Name, email address, phone number

  • Wedding date and location details

  • Payment information (processed through secure payment providers)

  • Communication preferences

  • Any other information you share during inquiries or consultations

Information collected automatically:

  • Basic website usage data (pages visited, time on site)

  • Device and browser type

  • IP address and general location data

We may add analytics tools in the future. If we do, this policy will be updated and you'll see a cookie banner on your first visit.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Manage bookings and deliver services

  • Send appointment reminders and planning information

  • Process payments

  • Deliver your wedding photos

  • Improve our services

  • Comply with legal obligations

We don't sell your information to third parties. Ever.

Who We Share Your Information With

Service providers we work with:

  • Payment processors (for secure transactions)

  • Online gallery hosting (for photo delivery)

  • Hair and makeup artists, florists (only names and contact info needed for your wedding day)

  • Email service providers (for communication)

These providers are contractually required to protect your data and use it only for the services they provide to us.

Legal requirements: We may disclose your information if required by law or to protect our rights.

Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (with some exceptions for legal/contractual obligations)

  • Object to processing of your data

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, email us at dreamsonder.suzan@gmail.com

Privacy Policy

How Long We Keep Your Data

Active clients: We retain your information during our contract and for three months after photo delivery to handle any support requests.

After three months: We delete gallery files and non-essential data. We keep contract records, payment information, and basic booking details for 5 years for tax and legal compliance.

Marketing communications: If you've signed up for updates, we keep your contact info until you unsubscribe.

Photo Usage and Model Release

By booking our services, you agree that we may use photos from your wedding for:

  • Portfolio display on our website and social media

  • Marketing and promotional materials

  • Professional competitions or publications

If you prefer your photos remain private, let us know in writing before your wedding day. We'll honor that request.

Data Security

We protect your information using industry-standard security measures:

  • Secure payment processing (we don't store credit card details)

  • Password-protected systems

  • Encrypted data transmission

  • Limited access to personal information

No system is completely secure. While we take reasonable precautions, we can't guarantee absolute security.

Cookies

We currently use minimal cookies for basic website functionality. If we add analytics or tracking tools in the future, we'll update this policy and provide a cookie consent banner.

International Clients

We're based in Denmark (EU) and primarily serve clients from other EU countries. If you're outside the EU, your information may have different protection levels than EU standards. By using our services, you consent to the transfer and processing of your information in Denmark.

Children's Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a new "Last updated" date. For significant changes, we'll notify active clients directly.

Contact Us

Questions about this policy or how we handle your data?

Email: [your email]
Address: [your business address]

If you're not satisfied with our response, you can file a complaint with the Danish Data Protection Agency (Datatilsynet).

Your Consent

By using our website or services, you consent to this privacy policy.

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